Privacy Policy

We value your trust. In order to honour that trust, Edwisely adheres to ethical standards in gathering, using, and safeguarding any information you provide. Hakate Technologies Pvt. Ltd. (operating under the brand name Edwisely), is a leading EdTech company, incorporated in India, for imparting learning.

This privacy policy governs your use of the application 'Edwisely - Accelerated Learning Platform', 'Edwisely - College Educator', www.edwisely.com ('Website') and the other associated applications, products, websites and services managed by the Company.

Please read this privacy policy ('Policy') carefully before using the Application, Website, our services and products, along with the Terms of Use ('ToU') provided on the Application and the Website. Your use of the Website, Application, or services in connection with the Application, Website or products ('Services'), or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same.

If you do not agree with the terms of this Policy, do not use the Website, Application, our products or avail any of our Services.

The Application/Website/Services/products obtains the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide:

The said information collected from the users could be categorised as 'Personal Information', 'Sensitive Personal Information' and 'Associated Information'. Personal Information, Sensitive Personal Information and Associated Information shall collectively be referred to as 'Information' in this Policy.

We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.

In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products.

As is true of most mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

We use the information we collect to provide, maintain, and improve our Services, to process your registration and any transactions, and to communicate with you about the Services.

We use your Personal Information to:

We do not use student data for advertising or any purpose unrelated to providing the contracted educational services. We do not sell personal information to third parties.

You may review, update, correct, or delete the Personal Information in your account at any time by contacting us at hello@edwisely.com. If you completely delete all such information, then your account may become deactivated.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at hello@edwisely.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and aggregate data to help us understand usage patterns and improve our website and services.

The Application may use third party cookies as well. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Application and Services may not function properly if cookies are disabled.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period of time) to provide a consistent experience across visits.

The Services may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage users to be aware when they leave our website to read the privacy statements of each website that collects personally identifiable information.

This Privacy Policy applies solely to information collected by the Application and Website. Links within the Application or Website to other websites do not constitute our endorsement of those websites.

We may alert you by email or phone (through SMS or call) to inform you about new service offerings or other information which we feel might be useful for you. These alerts may be related to service updates, educational notifications, or promotional communications.

If you no longer wish to receive such communications, you can opt out by following the unsubscribe instructions included in any such email, or by contacting us at hello@edwisely.com.

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

In the event we become aware of any data breach, we will notify you as required by applicable law.

Currently, we plan to retain user data while an account is active and for at least three years afterwards. We may alter this practice according to legal and business requirements.

For example, we may lengthen the data retention period for some data if we are required to do so for legal, tax or accounting reasons, and shorten the retention period for some types of data if required by law.

Student learning data is retained per the Institution's instructions and applicable regulations. Upon contract termination, we will make Institution data available for export for 30 days, after which it may be securely deleted.

When you access the Application or Website via a browser, application, or other client, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, referring and exit pages and URLs, platform type, the date and time of your request, and one or more cookies that may uniquely identify your browser or account.

This log data is used for analytical purposes and to improve the overall performance and security of our Services.

When you send emails or other communications to the Company, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

By providing your email address to us, you agree to receive notices from the Company, including notices required by law in lieu of communication by postal mail. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

As the Company evolves, our privacy policy may need to change as well. We will post any changes here. If you object to any such changes, you must cease using the Application or Website. Continued use of the Application or Website following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

We encourage you to periodically review this Policy to stay informed about how we are protecting the personal information we collect.

We believe that every user of our Application/Services/products must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Services/products. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended from time to time.

Use of the Application and/or the Website shall be deemed consent to our collection, use, and disclosure of information as described herein.

If you have any questions or concerns regarding this privacy policy, or if you feel that your privacy has been compromised, please write to us at:

Grievance Officer: Mr. Harsha Kankanala

Hakate Technologies Pvt. Ltd. (Edwisely)

Plot No: 127, Trendz Orbit Building, 3rd Floor

Lumbini Enclave, Gachibowli Village

Hyderabad, Telangana - 500081

Email: hello@edwisely.com

The Application may make chat rooms, forums, bulletin boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

The Company is not responsible for the personal information you choose to submit in these public forums. You submit such information at your own risk and the Company cannot guarantee the privacy or security of the information so disclosed.